COVID – 19 Testing Requirements
July 30th, 2020
As of 12.01am Wednesday July 29, only essential travellers from NSW, Victoria and ACT (restricted states) are permitted to enter South Australia. As always, our priority is to keep our patients, staff and doctors safe at all times, which is why we have made the following changes to our practice per the Emergency Management (Cross Border Travel No 10) (COVID-19) Direction 2020 from the Police Commissioner.
What does this mean for you?
Patients entering from restricted states (NSW, Victoria and ACT) can only be admitted to Adelaide Plastic Surgery if they are an URGENT Category 1 Emergency Patient. Any other patients from Restricted States can not be admitted. Please don’t hesitate to contact us if you require further information.
Requirements for Treatment in South Australia
Any patient entering SA from restricted states must meet SA Health COVID-19 Screening criteria and have been pre-approved by the treating surgeon.
The patient and anyone travelling with them must complete the following:
- Apply through SA Health for an exemption: HealthExemptions.Covid19@eso.sa.gov.au
- Register for cross border travel: www.police.sa.gov.au/online-services/cross-border-travel-application
- They must have a Covid-19 screening test on Day 1 of entering SA and again on day 12 (if still in SA). Results must be sent to Adelaide Plastic Surgery prior to their appointment.
- Only the patient will be able to attend the appointment. Carers can only accompany the patient where it is necessary for them to physically assist in moving the patient or if they hold a Power of Attorney.
Any exemption is specifically granted for the purpose of medical treatment only – at all other times, outside of treatment, you (and your carer if applicable) must remain in self-quarantine at your nominated address.
We appreciate this is a difficult and confusing time – if you have any questions at all, please don’t hesitate to contact our administrative team on (08) 8213 1800 who would be happy to help.
The ‘New Normal’ at Adelaide Plastic Surgery
May 13, 2020
We have been informed the SA government has cleared surgical clinics to start performing cosmetic procedures effective 11.59pm Wednesday 13th May.
We’re thrilled to be back to normal practice, and are looking forward to a gradual restart of our usual services. We will be doing our absolute best to help facilitate appointments as efficiently as possible, and contacting patients whose surgery or treatment was postponed. Please be mindful that, at this stage, there are still restrictions in place limiting the number of hospital admissions, so please contact your surgeons personal assistant for further clarification on your individual surgery details.
We are now able to take bookings for cosmetic treatments, and our specialist injectable and laser nurses can start treating clients from Monday 18th May.
As always, at Adelaide Plastic Surgery, client safety is our priority. We have introduced some additional protection measures for your safety, and will also be continuing our current COVID – 19 protocols. We will be checking temperatures and asking a series of questions relating to your health, recent travel and possible exposure to COVID – 19. If you are coming in for an appointment with one of our nurses, we may ask you to complete a COVID -19 consent form at reception prior to your treatment.
We ask that you please make use of the hand sanitising stations set up throughout the practice, exercise safe social distancing from others and avoid paying with cash when possible.
If you have any questions at all, please call us on (08) 8213 1800. Our wonderful administrative team are ready to take your calls from 9am tomorrow morning!
We would like to thank our clients for their patience during this challenging time, and our entire team looks forward to seeing you soon.
April 23, 2020
In light of announcements arising from the recent National Cabinet meeting, South Australians can expect a cautious return of some elective surgery procedures from the 27thApril 2020.
What does this mean for you?
Adelaide Plastic Surgery will continue to offer our services to patients with suspected skin cancers, significant carpal tunnel syndrome and infected lesions, whilst maintaining our 24 – hour emergency referral service.
In particular, we are happy to say this latest announcement will enable the recommencement of reconstructive surgery post breast cancer, which is positive news for our patients whose surgery is currently on hold.
We would like to remind you that at this stage, all non-essential and cosmetic procedures including cosmetic injectable and laser treatments remain on hold. We look forward to seeing you again in safer times.
If you have any questions at all please don’t hesitate to contact us on 08 8213 1800 and speak with one of our helpful administrative staff!
March 26, 2020
Adelaide Plastic Surgery is committed to doing everything we can to safely care for you and our staff as we together face the challenges imposed by the coronavirus, Covid-19. As always, we accept this responsibility with the utmost seriousness.
As an initial response to the risks associated with Covid-19, we made a conscious decision to reduce our non-essential activity, minimising the risk of exposure for you and our staff, while allowing us to best focus on our high level clinical services like trauma and cancer care.
The subsequent directive issued by the Prime Minister, restricting elective surgery to only the most urgent categories and prohibiting the performance of a range of non-essential treatments, is consistent with our view. We apologise for the inconvenience this will undoubtedly cause, but by limiting our activity in this way we are pleased to play our part in preserving scarce health resources for those who may desperately need them as a result of Covid-19 infection.
For our patients who continue to need to see us, we are extremely pleased to care for you but encourage you to think carefully about your own Covid-19 risk factors, for your own protection and the protection of our staff.
Please understand that, prior to your appointment, we must ask you about your health and that of your family, your recent travel commitments (both interstate and overseas), and whether you may have been exposed in any way to Covid-19 or been asked to self-isolate. We’ll also check your temperature. If your answers indicate that you may be at risk, or your temperature is high, you will be unable to proceed with your planned treatment at Adelaide Plastic Surgery.
If there is any doubt at all, we’ll err on the side of caution and ask that you leave our building and make arrangements over the phone to move your appointment, and make sure you seek further medical care if appropriate. We may be able to reschedule your appointment to a time when you have been completely clear of concerns for 14 days, or it may be appropriate that we can best assist you with a telephone or video consultation.
If your procedure has been cancelled, or you’ve been unable to book in for a regular appointment, we’re sincerely sorry and very much look forward to welcoming you back when circumstances have changed. But if you really need us, we’re determined to be here to safely care for you.
For our referring doctors, we’re determined to be here for you, too. For urgent referrals regarding skin lesions of concern, we will do all we can to facilitate same day or next day appointments. And our emergency and after hours service continues unaffected.
Thanks for your understanding – please let us know of any queries.
March 18, 2020
As a practice, our priority is to provide safe and appropriate health care for our patients. We are monitoring expert guidelines regarding the COVID-19 virus and are adapting our practices accordingly.
We know that hand hygiene and self-isolation are still the best way we can reduce the spread of the virus.
We are putting in place measures to allow patients to access consultations with our doctors and nurses over the phone and other ways to minimise face-to-face contact within our practice. This is to protect our vulnerable patients, keep our staff healthy and to concentrate our resources on those who most urgently require our care.
We ask that you please contact us via phone or email regarding the option of a telehealth or phone consultation & postpone non-essential appointments.
If you have any of the following we ask that you please not attend the practice:
- Fever over 37.5
- Sore throat
- Runny nose
- Have travelled interstate or overseas in the last 14 days
- Have had contact with someone diagnosed or suspected to have COVID-19
If you do need to attend your appointment we ask that you:
- Come alone or with ONE carer if essential
- Observe strict hand hygiene
- Pay via credit card or EFTPOS to avoid handling cash
We hope that with decisive, early action, we can slow down the spread of viral infections – let’s meet this challenge together.
If you have an upcoming appointment, please call (08) 8213 1800 with any concerns or questions. Alternatively, please email us on email@example.com with questions or concerns regarding appointments, wounds or dressings.