Level 4, 18 North Tce, Adelaide SA

Patient Feedback & Complaints

Your right to lodge a complaint


If you are not satisfied with how we have handled your personal or health information, you may lodge a complaint with our Privacy Officer either by mail at Adelaide Plastic Surgery, Level 4, 18 North Terrace, Adelaide SA 5000, by telephone on (08) 8213 1800, or by email to admin@apsa.com.au  

We will inform you of who will handle your complaint and you may contact our Privacy Officer to enquire about its progress at any time.  We will go to lengths to ensure that complaints are resolved satisfactorily.

If you continue to be dissatisfied, however, you may also lodge a complaint with the Office of the Australian Information Commissioner. Information regarding how to lodge a complaint is available from the Commissioner’s website at www.oaic.gov.au or by ringing the Commissioner’s information line on 1300 336 002.